Introduction

Lignum Automation ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we may collect through our website, how we use it, and the choices available to you.

Information We Collect

When you contact us, request a consultation, or submit information through our website, we may collect:

• Your name

• Your business email address

• Your company name

• Information about the workflow, project, system, or business challenge you describe

• Any other information you voluntarily provide

We may also receive limited technical information necessary to operate and secure the website, such as browser type, device type, IP address, approximate location, and website activity, depending on the services enabled on the site.

How We Use Your Information

We may use information to:

• Respond to inquiries

• Evaluate potential consulting engagements

• Schedule and conduct consultations

• Prepare proposals or project recommendations

• Provide requested services

• Improve our website and business operations

• Protect against misuse, fraud, or security threats

• Comply with applicable legal obligations

We do not sell your personal information.

Contact Form Submissions

Information submitted through our website contact form may be processed through services used to operate our website and business communications.

Please do not submit passwords, authentication credentials, payment card information, protected health information, or other highly sensitive information through the general website contact form.

Third-Party Services

Our website and business operations may rely on third-party service providers, including services for website hosting and forms, business email and productivity, domain and DNS management, security, analytics, and scheduling.

These providers may process information as necessary to provide their respective services and are subject to their own privacy practices.

Cookies and Analytics

Our website may use cookies or similar technologies necessary for website functionality, security, and performance.

If optional analytics, advertising, or additional tracking technologies are enabled, we may update this policy and provide additional notices or choices where required.

Data Retention

We retain information for only as long as reasonably necessary to respond to inquiries, manage business relationships, maintain appropriate records, resolve disputes, protect our business, and comply with applicable legal obligations.

Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect information.

However, no internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information associated with your inquiry, where applicable.

You may also ask us to stop nonessential future communications.

We may retain certain information when reasonably necessary for legal, contractual, security, or legitimate business purposes.

Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under 13.

External Links

Our website may contain links to third-party websites or services. Lignum Automation is not responsible for the privacy, security, or content practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the effective date displayed on this page.

Contact Us

For questions or requests regarding this Privacy Policy, contact:

Lignum Automation

Email: hello@lignumautomation.com